Privacy Policy
Last updated: May 6, 2026
1. Information We Collect
Outdoor Living Carolinas ("we", "us", or "our") collects information you provide directly to us, including:
- Name and contact information (email, phone)
- Project details, location, and budget range
- Communication history with our team and matched contractors
- Optional information shared during contractor matching
2. How We Use Your Information
We use the information we collect to:
- Match you with vetted Carolinas outdoor living contractors
- Forward project details to up to three matched contractors
- Respond to your questions and follow up on matches
- Improve our matching process and contractor network
- Send occasional editorial content (with your consent)
3. Information Sharing
We do not sell your personal information. We share project details only with the up-to-three vetted contractors you've requested matching with. Matched contractors agree to use your information only for quoting your project.
4. Data Security
We implement industry-standard security measures to protect your personal information. Form submissions are encrypted in transit. We retain personal information only as long as necessary for matching and follow-up.
5. Your Rights
You have the right to:
- Access the personal information we have about you
- Correct inaccurate data
- Request deletion of your data
- Opt out of editorial communications at any time
6. Cookies and Analytics
We use minimal cookies and analytics to understand how visitors use the site. We do not use third-party advertising trackers.
7. Contractor Network Privacy
Network contractors operate independently and have their own privacy practices. We require contractors to handle your information professionally, but you should review individual contractor privacy practices when engaging directly with them.
8. Contact Us
For privacy questions or to exercise any of your rights, contact us:
9. Changes to This Policy
We may update this privacy policy occasionally. Changes are effective immediately upon posting. The "last updated" date above reflects the most recent revision.